100% Uptime

Why we mean it...

100% uptime- It's our mantra, we live and breathe it.

Many companies claim 100% Uptime or the 6 x 9's but can they actually deliver?
Uptime is more than network availability and it's much more than having power to your server. Power to your server is useless if your firewall has failed.

Uptime is all about every component of your IT systems operating effectively so that you can conduct your day to day business without worrying about a system failure. It's all about engineering the end to end hosting process without a Single Point of Failure.

24 x 7 Operations & Support

• Fully accredited engineers and technical support on site at every iomart hosting Data Centre 24 x 7
• Every site linked with shared and cross monitoring facilities - both hardware and environment
• All employees directly employed by iomart hosting

Our Data Centres

• Our own network of 5 UK Data Centres - no reliance on third parties to deliver any aspect of our service
• Multiple UK Sites for Disaster Recovery Planning and back up
• N+1 Data Centres
• 4 Hours Fix contracts with every M&E supplier
• 24 x 7 Fuel supplies for onsite generators
• Scheduled and regular maintenance on all M&E components
• Full risk protection systems

Our Network

• Multiple Tier 1 Network Carriers to each Data Centre site
• No single point of failure between Data Centre sites. If link fails traffic automatically re-routed.
• Fully burstable and upgradable

Our Hardware

• Spares carried at every Data Centre
• Full Replacement Servers at every site
• Constant Hardware/Software testing
• Structure cabling

100% Uptime can only be delivered, and promised, if every component of the supply chain is directly managed and operated by a single source. If we do miss our targets for any reason then we'll reimburse you - it's that's simple.

And if you don't believe us...ask our competitors if they can tick all of the boxes that iomart hosting can.

For more details call us now.