Data Centres designed for highly available clouds
Service is an attitude
We have been managing large scale complex networks for over a decade and understand the issues, the pain points and the solutions.
We are committed to providing our customers with services and responsiveness that set industry standards for quality and value. We strive to be the best in every aspect of our business, by fostering a culture of trust, teamwork, responsibility, high expectations and open communications with employees, customers and suppliers.
"We have a hosting partner that consistently exceeds expectations" On hotels
Many hosting providers who advertise 24 x 7 Support are counting on the fact that businesses will only contact them Monday to Friday 9 through 5. And many other providers define '24 x7 Support' as an email address with an auto-responder.
iomart hosting advertises 24 x 7 support because we have technical, support and account teams working 24 x 7. Our NOC (Network Operation Centre) teams, located in every one of our data centres, are available to take calls, make decisions and act to ensure that your hosting services are fully supported every second of the day.
And they are qualified to make decisions. All of our technicians are fully accredited Microsoft MCP, Cisco CCNA, VMware and Linux Certified Professionals.
And whilst the cloud may be cool and 'virtual', we're a little Old Skool and still believe and relish human interaction, which is why we give every customer a personal Account Manager.