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Joseph Rowntree Foundation credits iomart Hosting for its online success
Charitable trust praises web support from UK cloud computing company
The Joseph Rowntree Foundation, a pioneering charitable trust dedicated to inspiring social change, has praised iomart Hosting for the web support it receives.
The Joseph Rowntree Foundation (JRF) publishes the latest research into social issues, poverty and ageing in the UK in order to influence social and economic policy in the UK. It commissions around 100 reports a year, most of which are between 20 and 30,000 words long, all of which are published and then archived through its main website.
iomart Hosting provides a fully managed hosting service which supports the Foundation’s main website plus the linked websites for the Joseph Rowntree Housing Trust, the Joseph Rowntree Charitable Trust and the Joseph Rowntree Reform Trust.
“In order to fulfil our business objectives we use our websites as our primary dissemination and communication channels,” explains Dan Clarkson, Web Officer for Joseph Rowntree Foundation. “It’s vital that our websites offer the best user experience and therefore the hosting of them, which is often seen as the forgotten part of a website package, is of critical importance to us."
JRF uses iomart hosting to support an increasingly diverse digital portfolio. Round-the-clock customer support and key account management are vital to the relationship.
Dan says, “I can’t speak highly enough of iomart Hosting. It offers a stand-out service, bending over backwards to make sure we get the service we need.”
Every July JRF it releases its most influential report ‘A Minimum Income Standard for the UK’ which needs to be accessed quickly and securely by thousands of journalists, academics, MPs and other opinion-formers.
“This publication is so important that it has its own dedicated website and it’s when our servers are subject to the biggest demand,” explains Dan. “iomart Hosting ensures that the website can deal with the battering it takes at times like this when there are huge fluctuations in interest.”
Sarah Haran, managing director of iomart Hosting, said: “The Joseph Rowntree Foundation is a leader in its field, regularly publishing thought-provoking and authoritative reports so it is essential that they can be downloaded quickly and easily. By providing the right hosting, combined with our 100% uptime guarantee, iomart Hosting helps the Joseph Rowntree Foundation showcase its hugely important findings to the people who most need it for policy or legislative purposes.”